I am working a customer issue where first 5 seconds on the calls is dead air. After 5 seconds, the call is normal. There is paloalto firewall. When we did packet capture on firewall, it was found that the RTP packet in capture on "drop" stage are dropping. No drops ae seen in traffic monitor tab. Any idea why this might be happening/
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!