Inaccurate byte count in ACC

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Inaccurate byte count in ACC

L4 Transporter

Hello,

 

We are using PAN-OS 6.1.8.  The Bytes counts are not accurate in ACC. In the action tab under Policy, it is set to 'Logging at session end'.

 

Performed a test case at 8:45am: dropbox-base traffic for a particular source IP was showing 11.7MB – which would be approx. correct.

 

In ACC at 9:45am: for a custom time frame 8:00am to 9:00am it is showing for dropbox-base, is 19.8KB.

 

I understand The ACC itself is not real time, but logs are collected real time. 

 

Any suggestion in this matter would help.

 

Thanks in advance.

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