- Get Started
- News & Events
- Collaboration
- Education Services
- Technologies
- Next-Generation Firewall
- GlobalProtect
- Threat Prevention Services
- Endpoint Protection
- SSL Decryption
- App-ID
- Content-ID
- User-ID
- 5G
- IoT Security
- Cloud Identity Engine
- Panorama
- AIOps for NGFW
Network Security
- Prisma Access
- Prisma Cloud
- Prisma SD-WAN
- Cloud NGFW for AWS
- CN-Series
- VM-Series:
- Private Cloud
- OCI
- Alibaba
- AWS
- GCP
- Azure
Cloud Security
- Cortex XDR
- Cortex XSOAR
- Cortex Data Lake
- Cortex Xpanse
Security Operations
- Resources
- COVID-19 Response Center
IP does not show properly in ACC.
- LIVEcommunity
- Collaboration
- Discussions
- General Topics
- Re: IP does not show properly in ACC.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
IP does not show properly in ACC.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
09-02-2021 06:44 PM - edited 09-02-2021 06:45 PM
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
09-05-2021 05:57 PM
You looking into IPV6 not IPv4. fix the filter unless you are using IPv6.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
09-05-2021 09:59 PM
Hi @MyungGyo ,
Can you provide more information describing the problem you are experiencing?
Which IP do you think is not shown properly?
What version are you running?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
09-06-2021 12:02 AM
The ip address is shown as ipv6. Occasionally, it appears as ipv4, but most of the time it appears as ipv6.
OS version is 10.1.0.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
09-06-2021 10:27 AM
You could have NAT64 in your network. if not just disable IPv6.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClMLCA0
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
10-19-2021 03:10 AM
thanks alot it worked after diasabel it
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
10-28-2021 09:59 AM
I had the same issue with IPv6 completely disabled.
upgraded to 10.1.3 and it seems fixed, at least for the moment.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
10-29-2021 07:21 AM
i could confirm the behaviour working for round about 6 hours, afterwards i again got only ipv6 addresses - IPv6 disabled on all interfaces. could you provide feedback if you've experienced the same behaviour?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
10-30-2021 12:54 AM - edited 10-30-2021 12:54 AM
indeed, back to weird looking addresses (+ half broken ACC which sometimes just displays nothing, which is a new thing)
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
05-11-2022 04:19 AM
Any solution to this? Upgraded to 10.1.5-h1 and did get the same behaivor.
- Panorama Device Specific Templates Network Settings in Panorama Discussions
- Prisma Cloud Compute Defender missing iptables executables in Prisma Cloud Discussions
- SFTP slow transfer showing incomplete data in logs. in General Topics
- PALO ALTO to AWS site to site VPN not established in General Topics
- export users global protect "user name" and "Login Time" in GlobalProtect Discussions
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
