LAB PA-200 fails 7.0.1 upgrade

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LAB PA-200 fails 7.0.1 upgrade

L1 Bithead

I have a Lab PA-200 that I have been upgrading to the latest version of PAN OS for testing.

I have been uploading the OS file and upgrading for a while.

The 7.0 file worked fine. After the alert about 7.0. I attempted to upgrade to 7.0.1.

No joy. In Firefox and Chrome the upload dialog just sits there forever.

With IE 11 it finally gives the error: "upload file size exceeded system limit"

There is a critical error in the system log following this:

'Disk usage for / exceeds limit, 100 percent in use, cleaning filesystem'

I do not see this error following the stalled uploads with Firefox or Chrome

Is there a work around for this, or am I at a dead end?

21 REPLIES 21

admin@AlexPA-200> delete software version

  <value>  Version

admin@AlexPA-200> delete software version

Invalid syntax.

admin@AlexPA-200>

Please do not hit enter after that command just use ? mark and past the output. Following is the example

admin@PA-200> delete software version

  6.1.0    6.1.0

  6.1.2    6.1.2

  6.1.3    6.1.3

  6.1.4    6.1.4

  <value>  Version

The command does not return any version number. Just as it is shown below.

admin@AlexPA-200> delete software version

  <value>  Version

admin@AlexPA-200> delete software version

  <value>  Version

admin@AlexPA-200> delete software version

Could you tried to download automatically instead of uploading. If it does not helps please open a support case some live troubleshooting is required.

PA 200 stores the PAN OS files in the following directory.

/dev/sda6             1.9G  1.1G  805M  57% /opt/panrepo

Boot into Maintenace Mode and do a Factory Reset.

This will delete much more than "request system private-data-reset"

including old PanOS / App / Threat Version

and possible big Log Files with unsuccessful Login attempts.

Most of the time , this way will be the fastest to get the Device running.

Else you can open a support Case and go to root shell

to find the big Files.

Regards

Marco

L1 Bithead

Hello,

My colleague actually encounter similar problem, she was upgrading from 7.0.1 to 7.1.19 issue was with getting 7.1 base version onto pa200 using GUI, operation end-up with " upload file size exceeded system limit "


Workaround: 
Use the CLI (tftp/scp) to upload the 7.1.0 image to the firewall and then proceed with the upgrade as usual.

 

It was tested on couple pa200s and solved the problem, apparently this is known bug in 7.0.x.

 

Hope that helps someone.

 

Thanks.

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