LDAP Authentication Fails Becuase Username Has Space

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

LDAP Authentication Fails Becuase Username Has Space

L2 Linker

Running into an issue with LDAP authentication.  I'am able to successfully login via LDAP authentication when the username does not contain a space.  However if the username contains a space (ie palo alto) the system logs show "User \'test\palo alto\' failed authentication.  Reason: Authentication profile not found for the user From: x.x.x.x". I recall finding some documentation on this issue which stated to add an "_", "-", or "." instead of the space for the username but that does not work.  Anyone else have a fix or workaround for this issue?

10 REPLIES 10

hi,

I tested a user name with space but this is 5.0.7 in the lab with Global protect,

Ldap worked fine.

using panos 6 I will replicate it soon

Panos, you got a user with a space in their username to authenticate via LDAP? Did you attempt to authenticate into the GUI?

Let me try it for webgui

I did not before

how do you create a user with space ?

it is not allowed here

11t.png

You cannot, that is part of the issue.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!