Log Details not populating...

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Log Details not populating...

L3 Networker

PAN OS 4.1.1.  Looking in my traffic logs and then clicking on the magnifying glass to examine the details of an entry. The log details window opens and spins and spins and spins... never populates.  No change no matter which traffic entry I click on.

Any thoughts?  I've rebooted the device as the simple troubleshooting step with no improvement.

I may have to open a ticket, but thought I'd ask here first.

Corbett.

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I'm also seeing the same issue in 4.1.2 but only in Firefox (I'm on v10.0 of the browser) - the log details appear ok in Chrome & IE8.

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10 REPLIES 10

L6 Presenter

If possible update to 4.1.2.

Could it be that the traffic you see isnt complete yet?

The default in PAN is to log at session end, dunno how those features works if you log at session start aswell and then try to dig into a flow that have just started but not completed (and therefor perhaps doesnt yet have any more details to show)?

No change in 4.1.2.  It isn't possible that the connections are still open as this fails to work even on my passive firewall... I can try recent log entries or old log entries with no result.

This is happening for me as well. 4.1.2

I'm also seeing the same issue in 4.1.2 but only in Firefox (I'm on v10.0 of the browser) - the log details appear ok in Chrome & IE8.

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