Logging service not connected to Cortex Data Lake

[Oblagonte]

Hi All,

We cant enable the logging service and not connected to Cortex Data lake. The region field showing empty.

Any idea on how to check and troubleshoot?

Cortex Data Lake 

[Astardzhiev]

Hi @Oblagonte,

This field should have a drop down options.

Do you have latest content updates installed? Are you trying to push this configuration from Panorama or configure it locally on the firewall?

You may also want to check the following KB, there are some useful commands - https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PMXKCA4

[Oblagonte]

Hi @Astardzhiev 

It is configure locally on the firewall and content updates was latest. Is there any idea?

Seems like there are limited documentation related to this.

Thanks for your idea

[Oblagonte]

This is result for request logging-service-forwarding status.

Any idea?

[Astardzhiev]

Hey @Oblagonte ,

The third line from the bottom look strange...

- Is there any network device on the path from firewall management to Internet that could apply SSL decryption? If firewall is failing to validate API certificate, it is possible that traffic is being decrypted and certificate is replaced with CA that FW does not expect

Have you checked the link I shared in my previous post?

What output you get from all commands from steps 1,2 and 3? Please hide any sensitive data as customer ID, FQDNs, etc.