Management CPU ends up stuck on 100% after several commits

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Management CPU ends up stuck on 100% after several commits

L1 Bithead


we are on a 2050 4.1.2 and are seeing consistenly that the management CPU heads towards and gets stuck on 100% after a series of commits, re-boot is only way to fix.

Is there a way to deal with this without a re-boot as this drops all sessions for 8 minutes whilst it does it?


Kind regards



If you get an answer from your case, I would like to know as well. We have a PA-2050 at 4.1.3 with the same issue.

Will do

They have various process debug's from us now so hopefully something will show up.

Definitely appears to be linked to user-id in some way.

This always seems to resolve immediately for 24 hours

'debug software restart user-id'

Kind regards



we have this response.

we will do the update possibly this weekend and confirm if resolved.

Kind regards


We received an update from PAN support and they have said that with regard to User-ID process causing the management plane to spike due to a conflict, this bug was identified and fixed in PanOS version 4.1.5.

Just as a note PanOS 4.1.5 was released this week, can you advise when the customer would be able to upgrade to this version of PanOS and confirm that the issue is resolved.


We're going to update from 4.1.4 to 4.1.5 today for we are still seeing problems with the CPU load. 

We have applied the update and it has resolved our problem.

Kind regards


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