Intrazone-default rule

Hello,

I would like some advice on Palo Alto's default intrazone-default rule.  Unless I have a drop any any above this rule I see IP's from all over the public internet hitting my Palo Alto and being accepted on the intrazone rule as the traffic is

Facebook Chat Still Active even After Adding Application "facebook-base"

Hi, I am new to Palo Alto and I started learning with watching Keith Barker's PA videos. In a video he configured security policies and demonstrated that he can't use Facebook chat with that configuration. I didn't want to do the exact same thing and

User ID Redistribution

Hi,

There seems to be an issue with our internal Palo firewalls and their Data redistribution, I'm not sure how long it's been an issue.

What it should do is redistribute the user authentication events to every firewall so it can use that us the user

cryptographic secure erase with NIST 800-88 guidelines

Query:

We would like to know if PA firewalls have cryptographic secure erase that complies with NIST 800-88 guidelines.

Ref:

https://www.stellarinfo.co.in/bitraser/ppc/nist-compliant-data-erasure-software.php?gad_source=1&gclid=Cj0KCQjwsoe5BhDiAR

Protocol Confirmation Required for Industrial Firewalls IEEE C37.94

Can somebody confrim if palo alo firewalls supports these protocols "IEEE C37.94 or not need solid answer for industrial firewalls???

OCI PA vm unable to communicate outside

Hi, I am a newbie for PA and need of some assistance in configuring PA VM on OCI.

I have done the basic configuration Created Zones and Virtual routes etc.

I need to create a IPSec VPN from OCI PA VM to OCI VPN (Not a PA VM) setup on a another te

Unable to use IPV6 in VM series NGFW which is hosted in AWS Envirement

Hello Team, 

Need help to set up an IPv6 for VM series NGFW which is hosted in AWS env. 

We are able to see the IPV6 traffic on NGFW, getting Aged out logs for the IPV6 traffic. rules are present in NGFW to process the IPV6 traffic. 

one of the user unable to receive Email from support team

Hello, I am the user mentioned in the title.

My email address is email@domain, and I am using it through Outlook. I am able to receive emails such as release notes and update notifications for various content without issues. However, I am unable to

ECCN for PA-5410

Hi

Can you help me with US ECCN for PA-5410 please? 

Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

AI-ops BPA is not giving correct results after techsupport file analysis

Hi,

After my Palo account manager encouraged me to use the AI-Ops page, I uploaded the most recent techsupport file and carried out an on-demand BPA. 

Some of the findings / recommendations are already done within our box. For eg: it says to ensure t

User ID Anomalies

Hi,

I had a strange behaviour with some user on user ID. We have 2 site A and B and our firewall have the mapping from the same agent.

we found that user1 access site A and user2 access site B.

issue that we found that user1 is access site B usin

PA restart with Internal packet path monitoring failure

We have a pair of 3220 in a cluster. Yesterday we upgraded to 10.2.9-h11 and today we faced a restart of the Active peer twice with this error:

Internal packet path monitoring failure, restarting dataplane

I could not find any bugs related to this

PSE-Cortex-Pro-24: Palo Alto Networks Systems Engineer Professional - Cortex

Hi All 

I am appearing for the examination in Nov'24  related to PSE-Cortex-Pro-24: Palo Alto Networks Systems Engineer Professional - Cortex certification.  Unfortunately, I cannot find the course materials in Palo Alto Website.

therefore, requ

User-ID Self-Signed Certificate expire with local users

Hello,

I have an important question regarding User-ID Self-Signed Certificate expires on 18 NOV 2024 

https://live.paloaltonetworks.com/t5/customer-advisories/update-to-additional-pan-os-certificate-expirations-and-new/ta-p/572158

What I understoo