Decrypt STARTTLS SMTP protocol but not blocked Virus File

The mail server resides on the network inside PaloAlto.
I am trying to add a feature to use STARTTLS for SMTP/25 from the mail server to the Internet.

I implemented STARTTLS decryption (Forward Proxy) on the PaloAlto and sent an email with Eicar Virus

ION CLoudGenix Devices Offline

Hi Team, 

Has anybody experienced any issue with CloudGenix ION devices where you can SSH onto the device but actual on the Prisma Cloud Portal all the CG devices shows offline ? 

I have one of this issue where I can remote into every single ION

Panorama IOS required for EVE-NG and RAM requirement

Panorama IOS required for EVE-NG and what is the requirement for RAM. Please help me on this.

Thank You

Block Exchange ECP externally

Hello team,

We are experiencing with our hosted exchange server on the cloud. Despite efforts from our Server team to block ECP access from external networks, it remains accessible. The team has suggested blocking ECP for external networks only.

I

PA-VM-KVM-10.2.5.vm_eval not accepting username/password

KVM series (PA-VM-KVM-10.2.5.vm_eval) PANGFW evaluation copy on my laptop running GNS3 on top of VMware workstation.

2024-09-24 09:09:11.345 -0700 Error: sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error

Palo Alto vm image provided by Palo will not start properly on eve-ng, version 10.2.5

Looks like its a known issue and from what ive seen from posts online going into "maint" mode and reinstalling fixes it, the problem is no mater how fast i am its literally IMPOSSIBLE for me to get into maintenance mode as it goes past that bootup pa

GP issues after a fail over test

So we have an annual BCP fail over test, during the fail over test when we shut the primary TOKYO PA 850 it fails over to PA 850 SEC, however when we connect to the VPN we cannot on our TOKYO we are not able to connect. 

I'm a bit newbie on PA and

UserID Agent version compatbility

Hello,

I'm currently working through the Certificate Advisory.  We currently have firewalls running 10.1.11, user-ID agent is 10.1.1-102.   Started an upgraded firewalls  to current preferred version of 10.1.13h1.  The issue I have is I am simultan

Doubt about costomize config log paloalto

Hi team

The security auditors ask us if in the Config Log it is possible to have an additional field in the log that links all the events of a rule change with a ticket id external to Palo Alto.

That is to say that in the attached logs an additional

RJ-45 10GB interface and cat7 cable

Hi All,

Anyone deployed a ngfw (pa-3430) using the 10gb ports with a cat7 copper cable yet? same process as normal cat5/6 connection no additional changes needed?

have a deployment for a client with fiber sfp but they did not purchase the sfp modul

No valid AceMlc2 config: SC 1 (AceMlc2): Config not valid

Hello all,

I need some help troubleshooting these low severity logs that keep popping up.

This is happening on a PA-3220 which is running 10.2.9.

The output of show ctd-agent status security-client is:

[snip]

Security Client AceMlc2(1)
Current clo

Panorama high MIB memory

Hello community!

We are monitoring the Panorama system resources and we get alerts regarding memory (MIB). We don´t have any performance issues though.

Can you advice if the following memory levels are fine or it´s too little memory free?