NGFW credits support type

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

NGFW credits support type

L1 Bithead

In the credit estimator, it shows a choice of support options: "Premium" or "Premium Partner-Led". However, there is no separate support SKU to specify while ordering credits, neither is there such a choice when creating a deployment profile. Can someone in the know please tell me how this works, which support comes with NGFW credits and how would this selection make sense in the credit estimator. Thanks!

 

PS. And I know the correct answer would be ask your distributor or PAN SE but the reason I'm asking here is that I've tried to get an answer to this for months on end and there is no reply and no answer.

0 REPLIES 0
  • 157 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!