Not able to configure user/user groups under Global Protect Gateway under Panorama, same is possible

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Not able to configure user/user groups under Global Protect Gateway under Panorama, same is possible

L1 Bithead

We have configured Global Protect VPN. We are trying to configure specific user/user groups under Global Protect Gateway in AGENT config on Panorama server. Unfortunately, we are not able to see any user ids/user groups under drop down list. But we can see list locally on firewall.

Need your help.


L1 Bithead

We're facing this issue as well. 


Feature requests take for everrrrrrrr


I'm now going to test if using the long string is a work-around...


Anybody else found a work-around for this other than making a local override on the FW?





"Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say"

-- Edward Snowden

Does this issue got fixed, I am having similar problem not be able to see the source user/group list in the GlobalProtect Agent configuration?

Thank you

Nearly 4 years later and this issue still isn't fixed...  at least not in 9.1.

L7 Applicator

Droppdown will not populate users/groups indeed but you can enter them manually and they will take effect.

Enterprise Architect, Security @ Cloud Carib Ltd

What format does this take?  Is it the fully qualified distinguished name (like adding it to group mappings) or just the domain\name (like adding it to security policies)?


Maybe include this in future Globalprotect documentation given they don't seem to be fixing this anytime soon in Panorama...



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