11-24-2020 11:44 PM
I'm using GlobalProtect to connect to a customer.
Earlier a "web" page opened to type in my user name, now it's not happening anymore. It's trying to use my company login which is wrong, I have a account at the customer.
My IT helpdesk, is telling me to contact customer IT helpdesk, and the other way around.
I quess I just need this Microsoft to open to type in my account.
11-26-2020 06:32 AM
This means both your ompany and customer use the same (azure) SAML SSO authentication
you will need to clear the cookies from your IE/edge browser, close everything and try again
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
