PA and AD Integration


ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

L1 Bithead

PA and AD Integration

My PA is experiencing a lag between when user accounts are modified in the AD group used for VPN authentication and when the PA begins enforcing the new account settings.  Is this fixable?  What is the maximum lag that I should be seeing?  Is it possible for an account to be disabled in AD and there be a lag between when the user can no longer log in?

L7 Applicator



By default it is 1 hour.


You can manually update with cli command below.

debug user-id refresh group-mapping all

Enterprise Architect @ Cloud Carib
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!