02-04-2013 12:37 PM
Dears,
My PA2020 has 2 agent working identifying my AD users... but the mgnt plane is running 100% all day long...
Any suggestion ?
pls find below the show resources output....
PA2020 running OS 5.0.2
top - 18:26:05 up 6 days, 1:33, 1 user, load average: 10.26, 11.02, 12.17 <<<<<<<<<<<<<<<< !!!!!
Tasks: 100 total, 2 running, 98 sleeping, 0 stopped, 0 zombie
Cpu(s): 51.9%us, 46.0%sy, 2.1%ni, 0.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 995872k total, 901792k used, 94080k free, 5996k buffers
Swap: 2212876k total, 647316k used, 1565560k free, 179620k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
2373 root 20 0 209m 72m 63m S 140 7.5 10861:51 useridd<<<<<<<<<<<<<<<<< 140% CPU !!!!
21021 nobody 20 0 429m 51m 4808 S 37 5.3 329:34.26 appweb3
2042 root 30 10 4468 964 792 R 4 0.1 0:00.12 top
2371 root 20 0 651m 210m 4076 S 4 21.6 118:50.34 mgmtsrvr
1720 admin 20 0 4532 1164 912 R 1 0.1 0:02.64 top
2405 root 20 0 355m 89m 2192 S 1 9.2 48:59.31 logrcvr
2142 root 15 -5 39636 2920 1240 S 1 0.3 106:28.41 sysd
2151 root 30 10 40568 3644 1692 S 0 0.4 21:50.38 python
2408 root 20 0 247m 2480 1628 S 0 0.2 5:39.85 varrcvr
2415 root 20 0 141m 2640 1760 S 0 0.3 1:17.82 routed
1 root 20 0 1836 560 536 S 0 0.1 0:02.30 init
02-08-2013 08:55 AM
Dears,
Yesterday we have moved back to 5.0.1 and everything is OK now.... unless the real time QoS graphical which is not OK... but that is a known bug for this version....
PA confirmed PANOS 5.0.2 has a bug for useridd process and there is no estimated time of correction... so I did that .. and I also suggest everyone to do the same.
Thanks in advance!!
02-04-2013 02:29 PM
Hi,
I would request you to open a case with support. This information looks buggy, and we need to investigate this further. Please open a case and providing the necessary files for further investigation.
Thanks,
Sandeep T
02-04-2013 03:32 PM
Same issue here. A 2050. Upgraded to 5.0.2 get rid of some DHCP problems and now the management CPU is locked at 100%
02-04-2013 03:39 PM
Hello Mitch, please call your PAN Support or your ASC for a live debug of your high cpu issue. We'll need to gather traces/core files from your unit to assist with investigation.
Regards,
Renato
02-05-2013 06:51 AM
I have the same problem with 5.0.2 (I have a open support ticket)
I'm seeing 100% on my PA2020 and PA500 and about 50% on the PA200's
Regards
Dave
PID USER | PR NI VIRT RES SHR S %CPU %MEM | TIME+ COMMAND | |||||
2356 | 20 0 230m 100m 64m S 196 10.3 22515:04 useridd | ||||||
26227 | 30 10 57904 13m 4236 R | 5 1.4 0:00.38 pan_logdb_index | |||||
26249 | 20 0 4468 1032 800 R | 5 0.1 0:00.06 top | |||||
2132 | 15 -5 54168 14m 1292 S | 4 1.5 217:52.36 sysd | |||||
2134 | 0 -20 32228 5916 1188 S | 4 0.6 38:32.82 masterd_manager | |||||
1 | 20 0 1836 560 536 S | 0 0.1 0:02.42 init | |||||
2 | 20 0 | 0 | 0 | 0 S | 0 0.0 0:00.01 kthreadd | ||
3 | RT 0 | 0 | 0 | 0 S | 0 0.0 0:02.09 migration/0 | ||
4 | 20 0 | 0 | 0 | 0 S | 0 0.0 0:00.15 ksoftirqd/0 |
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