02-04-2013 12:37 PM
Dears,
My PA2020 has 2 agent working identifying my AD users... but the mgnt plane is running 100% all day long...
Any suggestion ?
pls find below the show resources output....
PA2020 running OS 5.0.2
top - 18:26:05 up 6 days, 1:33, 1 user, load average: 10.26, 11.02, 12.17 <<<<<<<<<<<<<<<< !!!!!
Tasks: 100 total, 2 running, 98 sleeping, 0 stopped, 0 zombie
Cpu(s): 51.9%us, 46.0%sy, 2.1%ni, 0.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 995872k total, 901792k used, 94080k free, 5996k buffers
Swap: 2212876k total, 647316k used, 1565560k free, 179620k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
2373 root 20 0 209m 72m 63m S 140 7.5 10861:51 useridd<<<<<<<<<<<<<<<<< 140% CPU !!!!
21021 nobody 20 0 429m 51m 4808 S 37 5.3 329:34.26 appweb3
2042 root 30 10 4468 964 792 R 4 0.1 0:00.12 top
2371 root 20 0 651m 210m 4076 S 4 21.6 118:50.34 mgmtsrvr
1720 admin 20 0 4532 1164 912 R 1 0.1 0:02.64 top
2405 root 20 0 355m 89m 2192 S 1 9.2 48:59.31 logrcvr
2142 root 15 -5 39636 2920 1240 S 1 0.3 106:28.41 sysd
2151 root 30 10 40568 3644 1692 S 0 0.4 21:50.38 python
2408 root 20 0 247m 2480 1628 S 0 0.2 5:39.85 varrcvr
2415 root 20 0 141m 2640 1760 S 0 0.3 1:17.82 routed
1 root 20 0 1836 560 536 S 0 0.1 0:02.30 init
02-05-2013 07:55 AM
Obviously there is an issue with UserID consuming massive resources on 5.0.2 (if not 5.0 generally).
PAN - Can we expect a hotfix release anytime soon to address this?
02-05-2013 08:26 AM
Same problem here with useridd using 100% cpu. PA-2050
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
2254 root 20 0 209m 74m 65m S 132 7.6 9812:57 useridd
2291 nobody 20 0 234m 34m 5796 S 28 3.5 17:55.53 appweb3
2251 root 20 0 539m 233m 5356 S 5 24.0 89:41.90 mgmtsrvr
30070 root 30 10 137m 99m 5628 R 2 10.3 0:09.48 pan_report_gen
2106 root 20 0 165m 2624 1952 S 2 0.3 4:11.80 sysdagent
30693 nobody 20 0 26984 1312 924 R 2 0.1 0:00.06 sdb
30665 root 20 0 12440 2212 1916 S 2 0.2 0:00.05 wmic
Seems to be an common issue for most users with 2000 series?
I will open an case with support.
Jo Christian
02-05-2013 09:06 AM
Same here - 2020's and 2050's as well as 4060's - had to take 2000's back to 5.0.1 as commits and FQDN refreshes started failing. 4060's still running 5.0.2, but userid consuming LOTS of cpu constantly, but I suppose the beefier platform is handling it. Already reported to PAN but yet to hear back on how they intend to fix.
02-05-2013 09:20 AM
Do you use a dedicated pan-agent server or do you use the new builtin pan-agent feature of panos 5.x ?
02-05-2013 09:22 AM
I've got two dedicated pan-agent servers - I've also upgraded these to the latest version - made no difference.
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