I can get the management backplane to calm down a bit by restarting useridd via the following command:
debug software restart user-id
Unsure how long it takes for useridd to get angry again after that.
> PA: How does this stuff get past the QA process?
More to the point - if it's a known issue which is being reported by lots of people, why do you have to log a fault to get access to the hotfix? Why doesn't PAN just release the hotfix for general distribution with a release note which specifies that it's only to fix the issue listed? This jumping through hoops to get fixes for known, impact-inducing bugs is extremely annoying.
And when I *did* log a case, the first thing I get back from the support partner is "We've escalated it to PAN for release of the hotfix, but why don't you update to 5.0.1 instead"?
And rolling back *again* after installing the "hotfix" 4.1.11-h1 because it bloody breaks the HA sync between my peers.
This is beyond a joke, Palo Alto. Does *nobody* QA these things in all possible environments before release?
Here's something of interest...
When using the USER-ID agent on our DC's, Management CPU was 80-100% all the time.
I've configured it now to agent-less, bumped my cache settings to 90 minutes (our users don't move around that much).
Management CPU is now between 20-40% and Dataplane at 15-25%
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
31971 root 20 0 12636 2536 2080 S 4 0.3 0:00.13 wmic
2361 root 20 0 346m 100m 2064 S 4 10.4 21:57.54 logrcvr
7033 root 20 0 238m 89m 63m S 1 9.2 47:50.18 useridd
31954 sfsadmin 20 0 4532 1176 912 R 1 0.1 0:00.14 top
31970 root 20 0 3832 1180 1040 S 1 0.1 0:00.02 sh
2108 root 15 -5 54416 4620 1080 S 0 0.5 23:00.03 sysd
2117 root 30 10 39884 3680 1720 S 0 0.4 3:02.84 python
1 root 20 0 1836 560 536 S 0 0.1 0:02.25 init
This is on version 4, or version 5?
I'm holding off on upgrading to V5 from past experience with Palo Alto's .0 release history! I won't upgrade to it until I hear from the learned denizens of these august forums that it appears stable.
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