PA500 Restart Reason Log

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PA500 Restart Reason Log

L1 Bithead

I am trying to determine why a PA500 firewall was rebooted...i ran this command: tail mp-log masterd.log and got the below. I couldn't find any references for the restart reasons. How do i know if there was a power outage? Thoughts?

 

2018-11-28 13:37:13.158 -0500 INFO: l3svc: received user restart
2018-11-28 13:37:13.172 -0500 INFO: l3svc: User restart reason - restart triggered by devsrvr commit
2018-11-28 13:37:13.194 -0500 INFO: l3svc: received user stop
2018-11-28 13:37:17.419 -0500 INFO: l3svc: exited, Core: False, Exit code: 0
2018-11-28 13:37:18.309 -0500 INFO: l3svc: process running with pid 11847

4 REPLIES 4

Cyber Elite
Cyber Elite

Hello,

What version are you running? Looks like there was a bug fix in 7.1.5.

 

Fixed an issue where a process (devsrvr) restarted repeatedly due to a problem with the internal URL cache structure.

 

Regards,

Hello,

 

we're runnining 8.0.10

 

Do you know where I can find a reference for the reboot reasons?

 

Thanks.

Hello,

I would suggest just searching the knowledge base.

 

Regards,

This is a bit of a late response but someone might find it useful later.

 

If this is an HA configuration, you can find the restart reason under the ha_agent.log

 

Gustavo_Aristi_0-1601925600230.png

 

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