Palo updates

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Palo updates

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Hi

I have just setup my Palo but it cant access any of the update servers, i have a security rule which is source trust zone des untrusted

my trusted zone is on a 10.x.x.x range

my un-trusted which connect to the isp router is a 213.x.x.x range,

4 REPLIES 4

L3 Networker

Hi notleyhigh.

PAN device would access update-server using MGT interface is default.

You should check that your MGT that access the internet or look up a DNS server that you configured or connect updates.paloaltonetworks.com.

Thanks.

Regards.

Roh.

L5 Sessionator

All the updates by default are through management interface unless you have configured a service route. If you are using the management interface, make sure it can reach the internet and also the DNS can resolve the updates.paloaltonetworks.com.

If you are using a layer 3 data plane interface, make sure it can reach the internet and can also resolve the updates.paloaltonetworks.com. To ensure pings are successful, enable ping using the management profile.

Got it fixed now move the management ip to local LAN and point it at the correct gateway.

Thanks

Mark

No need to move the management to dataplane.

Instead go to Device -> Setup -> Services and click on Service Route Configuration and change so just the updates goes through that dataplane interface.

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