Panorama 4.1.8 LDAP Failure

[sitecore]

Having upgraded our Panorama from 4.1.7 to 4.1.8 - we can no longer use the LDAP user authentication.

The user constantly gets "invalid username or password" (same message on the Panorama) - yet this worked without any problems with 4.1.7

On Panorama - one can see that in the LDAP profile - the Base option is never getting populated (dropdown option is only "none" rather than domain name).

Is this a new "feature" ?

Br

JørgeDA

[cparrish]

What is the command line to restart User-ID ?

[gswcowboy]

check pid first

admin@oliver(active)> show system resources | match userid

2312       20   0  170m  57m  37m S    0  2.3   3:38.91 useridd

admin@oliver(active)> debug software restart user-id

check pid once more after restart to confirm pid change.

[OsramSecurity]

We have investigated the changes in version 4.1.8. and can share our findings:

a) Administrator login now REQUIRES the domain field to be EMPTY

b) User identification generally REQUIRES the domain field to be SET

Until version 4.1.6. wit domain field set everything worked as expected, with 4.1.8. you need to create LDAP/Kerberos settings twice, one entry WITH and one W/O domain name. In addition Authentication sequence must be configured twice as well. Then for Admin accounts you select the Auth Profile with empty domains and for User identification (and possibly other purposes) you select the groups with domain fields set. Not nice but it works.