I noticed when trying to open a packet capture in the GUI by clicking the green "down" arrow I get the following error message: "File Not Found". This happens for every capture I try to open with the green arrow in PANORAMA.
The packet capture opens fine if I go to the firewall itself and not panorama.
From the PAN-OS 7.0.13 release notes :
Fixed an issue on Panorama where an administrator received a 'File not found' error when attempting to view a threat packet capture (pcap)
Hope this helps.
I've also seen this when clocks are out of sync.
Is there an NTP configured on the FWs ? If not then the threat logs seen on Panorama can be out of sync (the receive_time is earlier than time_generated).
If possible try adding a NTP configuration to the FWs via your template and verify again.
Hope this helps !
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