PANORAMA RMA
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PANORAMA RMA

L1 Bithead

Hi team,

 

We are facing questions about how to proceed with the RMA process of PANORAMA.

 

Is not a RMA because is a virtual device but, do you hace any guide o procedures about how to proceed after deploy the new machine?

 

How are the process to add the devices manageds from the old one Panorama? We have only have a old backup from PANORAMA, so we will start deploying the VM, upgrading to the same version as backup, load the backup and... How we can proceed?

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

L7 Applicator

if the Panorama is spun up on a local (not cloud) VM, you can simply spin up a new panorama, bring it up to the same software and content version and transplant and then move the serial number over to activate the capacity

ten you can import, load and commit your previous config onto the new panorama

 

the last bit is a bit tricky: because the new panorama will use the same IP addresses, but a different device certificate, the firewalls will not want to talk to it until you clear the fingerprint from the firewalls:

 

if i'm not mistaken, using this command:

 

> delete authentication user-file ssh-known-hosts user username all ip <panorama>

 

Tom Piens
Like my answer? check out my book! https://bit.ly/MasteringPAN

View solution in original post

3 REPLIES 3

L7 Applicator

if the Panorama is spun up on a local (not cloud) VM, you can simply spin up a new panorama, bring it up to the same software and content version and transplant and then move the serial number over to activate the capacity

ten you can import, load and commit your previous config onto the new panorama

 

the last bit is a bit tricky: because the new panorama will use the same IP addresses, but a different device certificate, the firewalls will not want to talk to it until you clear the fingerprint from the firewalls:

 

if i'm not mistaken, using this command:

 

> delete authentication user-file ssh-known-hosts user username all ip <panorama>

 

Tom Piens
Like my answer? check out my book! https://bit.ly/MasteringPAN

View solution in original post

Hi Reaper, 

 

Thank you for your advises, it actually works and is running without problems. 

 

Thank you!

@tl20874  great! I'm glad that worked

 

 

 

Tom Piens
Like my answer? check out my book! https://bit.ly/MasteringPAN
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