Planned Dynamic Updates infrastructure maintenance notice for Dec. 14

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Planned Dynamic Updates infrastructure maintenance notice for Dec. 14

Retired Member
Not applicable

Dear valued Palo Alto Networks customers,


Please be advised that we will be performing necessary maintenance activity on our dynamic updates infrastructure on Thursday, Dec. 14, 2017 from 2:00-3:00 p.m Pacific Time.


This maintenance is intended to further improve the performance of our services. The dynamic updates infrastructure supports the updates available on our support site’s dynamic updates page. Categories available from the Dynamic Updates page are as follows:


  • Apps + Threats content packages
  • Antivirus updates
  • Apps content packages
  • WildFire updates
  • WF-500 content updates
  • Clientless VPN updates
  • BrightCloud Seed File
  • M-500 PAN-DB Offline Database
  • Traps 3.4 and above content packages


We have taken steps to minimize any impact to customers and do not expect that customers using the update service will be impacted during this maintenance activity.


Should you have any questions, please don’t hesitate to reach out to your support provider or the Palo Alto Networks Support Team at


Thank you,


The Palo Alto Networks Support Team


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