We have noticed this with two customers and on our own PA's , all of these are PA3020's in a HA a/s setup
SSL decrypted outbound traffic hangs intermittently for a few minutes and then it starts to pass through again.
This happens both with 7.0.1 and 7.0.2
anyone seen this issue as well ?
kinda hard to work with support on this since it's intermittent
I worked with support this morning and turned my decryption back on so we can get a memory dump during the event (which we did), and then I turned decryption back off because for me it causes a 5-8 minute outage every 45 minutes. They way I see it is the only solution I'm hear at this time is to backrev to 6.1.x or turn off decryption. I don't like either solution, but I don't feel like going back to 6.1.7 at this point.
I did call out this thead in my ticket to at least make them aware of the scope of the problem if they weren't already.
Now they want me to turn back on SSL decryption and break a production network to capture some more log details. Don't they have labs for this sort of thing? I can't imagine all of our configurations are similar enough to cause this problem but they can't reproduce it internally.
Hi all – wanted to chime in thank all of you affected for your patience on this issue. We are sorry this is creating frustration. The team is very focused on getting it resolved. As we try to target and resolve the issue, the more insight we can gain from different traffic flows, the better. So – if you’re experiencing issues with this and haven’t contacted support yet, please do so. It will help us help you.
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