"Application is already in use" commiting custom application addition

[gsvarney]

Hello,

I am trying to import a few custom applications via XML files I downloaded from my PaloAlto vendor.  I did try this before with some that I found here in this forum when running PAN 3.1.  I am now on PAN 4.1 (though I may have seen this problem before I updated).  Now when I import the XML most of them say they failed to insert, but when I have finished with all of them they all appear in the custom apps filter.  However, when I commit it fails with "application <name of app> <name of app> is already in use".  I delete the one and it continues to fail until I've deleted them all, except one, which works.  The one that works is google-safe-default.  I have attached the 5 of the XML files I'm using, including the one that works..

Is this failing because something is stuck (invisibly) in the system so I can't add these new signatures successfully?  I don't know how to search via command line to see if there is anything already there.  Also, are these compatible with 4.1 anyway?

Thanks for any suggestions you may have.

Geoff

[jseals]

Hi Geoff,

I do believe these would need to be rewritten for 4.1's app database. I went to the objects tab, then to the applications section and found there were many similar applications already there by searching for "google". I didn't find any of the safegui ones though. I'm not sure what the difference there is, but if it's an application you'd like to see in a future application database release from us you can submit it.

Direct your web browser to http://www.paloaltonetworks.com/researchcenter/submit-an-application/ and complete the form and the application will be submitted to potentially be in an upcoming release.

Thanks,

Jason

[Bart_Jocque]

You might have to take a look at the running-config in xml and search for the apps that you are trying to add. If you find them in the xml, you can delete them in there.

[gsvarney]

Thanks for the suggestion.  I just exported the running config and I believe I see the stuff in there.  I may clean that up later.  However, to get around this I had opened the 8 non-importing XML appid files and slightly changed the name near the top of the file.  I was then able to import them and commit successfully.

Geoff