03-25-2020 05:15 AM
We just deployed and started using GlobalProtect 5.1.1 to support the work-from-home COVID-19 initiative for thousands of remote workers. Everything is working well but my SCCM guys can't manage any of the remote clients to push patches or software updates. Our internal DNS resolves the host names to the last LAN address of the host, not the IP pool address. The same things happens with Cisco AnyConnect clients. I don't know anything about AD or SCCM. Is SCCM management of remote hosts doable and if so, how are you doing it?
09-22-2020 02:41 PM
We had the same issues reported as the others here. We were able to get past most issues with the solution presented from the OP.. additionally we had to move from subnets within the Boundary groups to IP ranges. This was a change for us from how AnyConnect was configured, but this seemed to fix our inability to see updates as well as TS's and packages.
We still however don't have a solution for our techs inability to Remote Control or RDP consistently. I know this has something to do with DNS resolution not happening properly or timely enough.. does anyone have information that might assist with this issue or tips for our server admin team on replication timing?.. Thanks in advance!!
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