Sign-In Window Pops Up Every Time I Flip to Different Computer Account

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WebDev17
L1 Bithead

Sign-In Window Pops Up Every Time I Flip to Different Computer Account

I've installed Global Protect on my Mac. On this Mac, I have a personal User Account and a work User Account, which I flip back and forth to a hundred times a day. But each time I flip to the other account, up pops a little GlobalProtect window requesting that I sign in. So I have to dismiss this little window a hundred times a day, even when I'm not currently using the GlobalProtect software.  Please tell me there's a way to disable this.

 

GlobalProtect-Popup.jpg

 

vathreya
L3 Networker

Have you set on-demand connect method?

WebDev17
L1 Bithead

Thanks for the reply. 

Where would I find this setting? In Preferences?

 

 The way it works now is I select Connect in a window that I access via a menu bar icon. 

 

WebDev17
L1 Bithead

I can't seem to find where I'd set "on-demand" connect method. I've clicked on the GlobalConnect menubar icon, which brings up a little "Connect" window, and in that window is a gear icon.  Clicking on that icon brings up several panels of settings, but I don't see any way to set an on-demand method of connecting.  

vathreya
L3 Networker

Hi,

 

The 'On-Demand' connect method can be selected under Portal -> Agent -> App Settings on the firewall. Once you navigate to App Settings, look for connect method and choose 'On-Demand.'

 

Regards,

Varun

vathreya
L3 Networker

Do check out our new space on LIVECommunity dedicated to GlobalProtect here: https://live.paloaltonetworks.com/t5/GlobalProtect/ct-p/GlobalProtect

WebDev17
L1 Bithead

Thank you for the suggestion. How does one access the firewall settings?  I basically have a GloballProtect menu icon, which when selected, offers a Settings menu with the following tabs: General, Connection, Host Profile, Troubleshooting, and Notification. Most of these tabs have very limited options beneath them, and nowhere do I find Portal, Agent, or even Firewall for that matter.  

vathreya
L3 Networker

HI,

 

Please contact your system administrator to request changes to portal configuration. 

vathreya
L3 Networker

Also, is there any reason why you need to flip onto a different user account on your computer every now and then?

WebDev17
L1 Bithead

Yes.

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