Source User" does not map with IP address

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Source User" does not map with IP address

L4 Transporter

Hi Team,

 

I am facing an issue that the Sometimes the "Source User" does not map with IP address. Please suggest me. 

 

 

Joshan_Lakhani_0-1591442362249.png

 

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@Joshan_Lakhani,

Look at your user-id timeout value and consider adjusting it or adding additional user-id sources if your timeout value is already high. If you're just pulling AD events it's likely that the user simply isn't creating events within your timeout value.

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2 REPLIES 2

Cyber Elite
Cyber Elite

@Joshan_Lakhani,

Look at your user-id timeout value and consider adjusting it or adding additional user-id sources if your timeout value is already high. If you're just pulling AD events it's likely that the user simply isn't creating events within your timeout value.

Thanks Bpry for you reply 

 

As  i have change my timeout from 45 mintue to 4 hour but the issue is still persist i   have  created the  Test security Policy rule and apply the “source user”. As i can see now the user is mapped with IP address. But when users hit the other security policy rule it’s will not map with that IP. Please suggest 

 

Regards,

Joshan Lakhani

 

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