SSL VPN not allowing traffic after period of time

[cenders]

This is my scenario:  Establish an SSL VPN connection to my network.  Start using RDP to remotely manage some of my servers.  After a undetermined period of time, I'm no longer able to establish new sessions to other servers, yet my existing sessions are running just fine.  Disconnect the VPN and Reconnect, then everything seems fine for a period of time.  Seems to do the same with my mapped drives... if I've used them I can access them. If not, then new connections are blocked.

Checking the logs on the PAN, I see no blocked traffic.

Any thoughts? Known problem?  I'm running PAN OS 4.0.5 and SSL VPN 1.3.2.

[jleung]

Hi,

If you have any DoS policy or threat prevention settings binding to the policy that SSL traffic will hit better try to disable it for troubleshooting purpose. If it sitll cannot help I will recommend you to open a support case so that we can look into it in more details, and review your config and logs.

[lumix1973]

hello,

i have exactly the same problem. Did you have solved the problem?

Can you describe how?

Thanks.

[paloalto_exn]

my custoemr complains the same problem, as well.

Walter Doria

[cenders]

The problem has gone away since moving to v4.1 on the firewall and using the new GlobalConnect VPN client (in this version, the SSL client no longer exists).

I suspect it is a bug in the old system but doubt it would be fixed as the old stuff is, well, old.