Stuck in Failsafe bootloader after reboot

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L3 Networker

Stuck in Failsafe bootloader after reboot

I rebooted a PA-850 after installing a firmware update and it is now not responding. I managed to get on via OOB management and its reporting DDR3 CRC errors.

 

Welcome to the PanOS Failsafe Bootloader.
 
U-Boot 8.0.3.0-55 (Build time: Jun 13 2017 - 17:15:27)
 
Octeon unique ID: 04c000814219f31e0344
DDR3 SPD CRC error, spd addr: 0x51, calculated crc: 0xe57c, read crc: 0x0000
DDR3 SPD CRC error, spd addr: 0x51, calculated crc: 0xe57c, read crc: 0x0000
DDR3 SPD CRC error, spd addr: 0x51, calculated crc: 0xe57c, read crc: 0x0000
DDR3 SPD CRC error, spd addr: 0x51, calculated crc: 0xe57c, read crc: 0x0000
DDR3 SPD CRC error, spd addr: 0x51, calculated crc: 0xe57c, read crc: 0x0000
INFO: N0.LMC0 Configuration: fatal problem remains after 3 LMC init retries - Resetting node...
 
What needs to be done to resolve this? Its stuck in this loop
 

 

Cyber Elite

@welly_59,

Not something you are going to be able to fix. Open a support ticket with these logs and request an RMA. 

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