The problem is that
In GP application there is an option which says that when the user takes the corporate notebook and go home to connect to home Wi fi and to work he must connect the to GP portal first otherwise you can not get access to anything even Internet from home
When that user comes back to office and connect his Notebook to corporate LAN he get the local network ip address but at the same time tries to connect to GP portal (because of user logon).So it can not connect to outside IP and that is why the user can not get access to anywhere even though it got the local ip address from DHCP
So there must be some mechanism when user connect his laptop to internal lan in the office it must recognize the local network and must connect to other gateway.i guess that must be internal gateway
Please do verify if you have any routing issues/firewall block with in internal network for connecting to your portal public IP. Access to GP portal will work irrespective of client location (either internal network or from internet) until it is reachable.
No, the internal host detection should be something that is on your internal network an resolvable by DNS.
so if you have a domain controller called ad.mynet.com and its address is 10.10.10.1 then put it in the internal host detection settings.
it does not have to be a server, anything that exists on your lan will suffice.
but you need to confirm you can srill see external portal address from lan.
can you browse to it from your lan.
Mike i guess we must configure split DNS in order to connect to the same FQDN whether we are inside the LAN or outside
It is not best practice to connect to your outside ip through your gateway device.
In GP there is internal Gateway.I guess the internal gateway is the method by which you can connect to portal through your internal gateway
When you use internal host detection you do not need to connect to a gateway.
you only connect to the portal to get your portal config..
when you get your portal configuration from your external address the GP clien does a quick test on the settings you have for internal host detection.
if it detects the internal host Then GP client stops trying to connect and you get a little house in your GP icon.
so to confirm.... you do not need internal gateways for internal host detection.
you do not need split DNS. What happens when you browse to your external portal address from your lan.
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