Traffic for frontapp.com getting blocked

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Traffic for frontapp.com getting blocked

L4 Transporter

Hello,

 

We need some assistance in allowing URL: https://frontapp.com through our FW. It is hitting the interzone-default policy and getting blocked. We made sure the category: computer-and-internet-info is allowed. Also, tried adding *.frontapp.com in the Allow list of URL filtering profile and added the application 'front' from the application list in the Policy that the traffic should hit.

The policy is set as below:

 

Policy that should hitPolicy that should hitDetailedLogViewDetailedLogViewTrafficLogTrafficLog

 

Kindly advise what other steps can we take.

1 REPLY 1

Cyber Elite
Cyber Elite

firstly: is a user associated with the log? 

secondly: the front app requires ssl, web-browsing and websocket, are all 4 applications included in your application groups ?

front.png

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1709 Views
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