02-11-2016 12:46 AM
We are currently testing Traps and during client installation, one of my colleague configured a wrong IP for ESM serveur.
Traps client is installed but as it is unable to reach server, uninstall password in not set.
Does anybody know how I can unistall Traps client on laptop or change ESM server IP ? What is the "default" uninstall password ?
THx in advance.
10-11-2016 01:13 AM
My agent doesn't connect with ESM Server.
(agent and server connect using telent and I opened 2125 port to make inbound rule.. also i re-strat service.. there is no way..)
so i need to re-install agent traps becasue of this I want to delte it first.
but the default passowrd doesn't works...
10-11-2016 02:00 AM
Did you use SSL? Under ProgramData\Cyvera\LocalSystem you find the Server.xml. check if the Servername is correct and if http or https is use.
On the TRAPS Client -> Console -> Open Log File... you fnd the complett debug output for the connection to the ESM-Server.
07-24-2018 05:22 AM
Password1 - didn't work (Wrong password! Error code 5). Traps agent version 220.127.116.11348.
08-06-2018 04:49 AM
Did you find the password for version 4.2? I have the same issue
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