Unable to disconnect Global Protect in Linux machine

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L3 Networker

Unable to disconnect Global Protect in Linux machine

Hi Team,

 

I have configured GP using "On demand" method when I tried to disconnect GP by ran the command (

user@linuxhost:~$globalprotect disconnect ) getting below error,
 
sweekrit@sweekrit-HP-240-G6-Notebook-PC:~$ globalprotect show --error
Unable to establish a new GlobalProtect connection as a GlobalProtect connection is already established from this Linux system by the same user or another user.
sweekrit@sweekrit-HP-240-G6-Notebook-PC:~$
 
Before connection method was "Always ON" I tried by changing "ON Demand" method but it didn't help.
GP disconnect error.PNG
 
below is the configuration snapshot.
 
GP odemand method.PNG
 
When ever I tried to connect with different gateway I used to restart the machine.
 
Is there any way to disconnect GP on linux machine instead of rebooting the system?
 
I had verified all queries on community but there is no accepted solutions.
 
Can anyone help us here.
 
-
Regards,
Sethupathi M
Highlighted
L7 Applicator

$globalprotect disconnect  should work as expected, have you tried adding 'sudo' or  $globalprotect disable  ?

Tom Piens - PANgurus.com
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Highlighted
L3 Networker

@Sethupathi Did you manage to resolve the issue? 

I am getting the same error message and even "globalprotect disable" or "disconnect" does not work and returns the message below: 

 

"Unable to establish a new GlobalProtect connection as a GlobalProtect connection is already established from this Linux system by the same user or another user."

 

I am running the latest 5.1.2 linux app. 

Highlighted
L4 Transporter

Hi @Sethupathi ,

 

By any chance you have reconnected to portal after the config change from 'always ON' to 'On demand'. The client might have old app configuration.

Highlighted
L3 Networker

@Abdul_Razaq 

The config is definitely set to "on-demand". I did it lot of time, I uninstalled GlobalProtect app, ensured that all files are deleted. Then installed it again, connected to portal and everything works fine. As long as I reboot the machine, it gets back to the error message. Reinstalling fixes it until the next reboot.

Highlighted
L3 Networker

Hi Batd2,

 

This issue persist when not exiting globalprotect prompt-mode properly.

 

If you enter into the interaction prompt you have to quit it properly (don't use cntl+c <-- if you use cntl+c it'll stopped not quit the process will hang)

you have to kill it using of below command,

PC:~$ ps aux | grep global protect <----- verify the process
then kill it

image.png

PC:~$ globalprotect disconnect <-------- if on demand mode

PC:~$ globalprotect disable <-----------if always on mode

PC:~$ globalprotect show --details
PC:~$ globalprotect show --status

 

To connect use below command,

PC:~$ globalprotect connect --portal <portal ip>

 

-

Regards,

Sethupathi

 

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