Hi - just bought 3 No. PAN-PA-220 devices. I've tried to create a New User via support.paloaltonetworks.com but just keeps coming back "Error: unable to create user account. Please contact Support." I wish to get these registered.
Can anyone help on this please? All the serials have been entered, the Sales order info & all the "*" fields are complete.
Hi @JonNewson ,
As far as I know only super user accounts are able to create new users. Please confirm that the account you're trying this from is a super user account.
If the problem persists then I'd recommend reaching out to support.
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