Upgrade dedicated log collectors from 8.1.6 to 9.1.4

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Upgrade dedicated log collectors from 8.1.6 to 9.1.4

L2 Linker

After upgrading, I can no longer login to the dedicated log collectors via the CLI or serial console.

Prior to the upgrade, and I mean just before, I did login via ssh to show system info and see I was at 8.1.6.

Right after the upgrade, my intention was to do the same but can no longer login. I tried to set the admin password via panorama and push it, same result can't get in. I do have a case opened but I'm not making progress. I will say our setup is not vanilla, we are using 4 interfaces on the dedicated log collector and multiple on panorama to optimize the communications. All worked just fine prior to upgrade. It appears the log collectors are working, we just can't CLI into them yet. Be warned if your considering this. No fix yet as far as I know!!!

 

 

MarkDufault_0-1602179567003.png

 

1 accepted solution

Accepted Solutions

The solution was to change the pw on the dedicated log collector and push

Then console into it with the new pw

It then forces you to change it, set another new one

Then you can SSH in with the new one\

 

That is what worked for me!

Cheers

View solution in original post

2 REPLIES 2

L2 Linker

and here is the panorama interfaces setup too as it relates to this...

MarkDufault_0-1602179798425.png

 

The solution was to change the pw on the dedicated log collector and push

Then console into it with the new pw

It then forces you to change it, set another new one

Then you can SSH in with the new one\

 

That is what worked for me!

Cheers

  • 1 accepted solution
  • 2203 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!