user-id agent commit issue

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user-id agent commit issue

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Hi team,

I have got issue when trying to commit our configuration on User-id agent.

User-id agent can not to connect AD without commit.

Who have an experience of this, please help.

BR

1 ACCEPTED SOLUTION

Accepted Solutions

L6 Presenter

try to run user-id agent with right-clicking and choosing runas Administrator option so that you should not get that error.

View solution in original post

4 REPLIES 4

L6 Presenter

try to run user-id agent with right-clicking and choosing runas Administrator option so that you should not get that error.

View solution in original post

L6 Presenter

Additinoally, this might also help.

L3 Networker

This indicates permission issue. Make sure that you login as administrator or the account which is used for userid agent service (Control panel -> services -> User id agent service.)

The service account should have rights to

- log on as a service

- full control over Computer\HKEY_LOCAL_MACHINE\Software\Palo Alto Networks

- Event log readers and server operators groups permission AD server.

If user id is installed on 2008 R2 server, make sure 'Enable Server Session Read' is set to "Yes" on the UA.

Hope this helps.

Thanks! Problem is solved!

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