For details on cookie usage on our site, read our Privacy Policy
User-ID not mapping all traffic
- LIVEcommunity
- Discussions
- General Topics
- User-ID not mapping all traffic
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
User-ID not mapping all traffic
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-01-2020 02:41 PM - edited 06-01-2020 02:44 PM
Why the user-id is missing for some traffic. This also causes issue with policies using user-id.
Below traffic log is for same user/zone/ip
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-03-2020 11:53 AM
@MickBall We have it for 15 hours and even if it was 45mins that would not explain why within matter of minutes there is username associated for some traffic while not for other.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-03-2020 12:25 PM
Yes i can now see that in your original post. How many servers are you monitoring. Could it be that one of them is not reading the security logs correctly and overwriting the correct information.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-03-2020 01:50 PM
Hello,
If you are using exchange, I would suggest checking against it. The reason is that when Outlook is open it is authenticating very frequently.
Regards,
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-03-2020 08:06 PM
@MickBall and @OtakarKlier Thanks for suggestions. But how would i check/determine if some server is not reading security logs correctly. We are using 3 of them. Also there is no exchange server, its O365 that we have.
I did install agent on 1 of them and it seems better, but i will monitor and update
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-03-2020 10:00 PM
To test this i would remove 2 servers from user id and see what happens, then add a second, monitor, then add the third.... it should not cause any issues as you seem not to be using id’s for policies.
- Global Protect in General Topics
- Agent Client Settings user name match when SAML in GlobalProtect Discussions
- Panorama Legacy to Panorama mode Log Migration in General Topics
- Are logs lost when log discarded (queue full) increases? in General Topics
- Prisma Access : CLI or SSH Access in Prisma Cloud Discussions
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
