VPN client on smartphone not working

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VPN client on smartphone not working

L3 Networker

Hi All,

 

we can't connect to Global Protect gateway using native VPN client on Samsung Galaxy A3 2016.

Following the configuration on smartphone:

config vpn.png

 

Under IPSec Identificator there is a string , and it is used as FQDN instead of Key Identifier, as we can see in the logs:

log error.png

 

but we can't edit the configuration on the smartphone.

Using other models of smartphone it works.

 

Do someone knows any kind of configuration that makes it work?

 

Regards,

Daniele

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