VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0

L0 Member

Good evening,

 

We've had an issue since we upgraded our PaloAlto 500 to Palo Alto PAN OS 8.0 a couple weeks ago.  If it helps we actually updated to PAN OS 7.1 and then 8.0; so not entirely sure if the problem occured at 7.1 first. 

 

Windows Global Protect clients work just fine connecting to VPN, however we had others who connected from iOS, Mac OSX, and Android who connected via IPsec Xauth PSK.  I've tried re-updating the pre-shared key within the Network > GlobalProtect > Gateways and resaving the configuration after the upgrade, but still no luck getting these devices to successfully connect via VPN.  Any suggestions?  

 

 

Thank you for any assistance or suggestions.

2 REPLIES 2

L6 Presenter

I think I had exactly the same issue. Let me find the old post.

L6 Presenter
  • 2712 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!