What are the subscription licenses happened if the hardware license is expired?

[paloalto.netfos]

Dear all,

As the title, for an example, I had a box and it's hardware license (as 'Premium Partner Support" license) is expired now, but the "Threat Prevention" or "Wildfire" license are available, what the box will be?

- We can also update the signatures and the functions work as before ?

- We cannot update the signatures any more, but the functions work as before ?

- We cannot update the signatures any morre, and the functions stop working ?

Which one is possible or correct action before only the hardware license is expired? Is there any documentation discuss about it? please provide me the documentation or url link if have. I'm so appreciated about it.

Thanks,

Sample Wu

[Mystique]

If you have valid threat license, then you should be able to download panupv2-all-contents package (which contains both apps + threats). If you do not have threat license, then you will be able to download only panupv2-all-apps (which contains only application updates)

[paloalto.netfos]

Hello panos,

Thank you so much, I understand now.

Thanks,

Sample Wu