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L0 Member

After updating traps to the latest version on a Windows 10 Pro machine, protection notifications from viruses and threats keep popping up.
Evend log 16 SecurityCenter
Failed to update Cortex XDR ™ Advanced Endpoint Protection status to SECURITY_PRODUCT_STATE_ON.


Does someone know how to solve this problem? It is maddening.


L0 Member

I've got this problem as well.


Using Cortex XDR 7.2 on a Windows 10 v1909 image cloned from a golden image that had VDI_ENABLED=1 set on it before clone.


Basically a "Error while updating status to SECURITY_PRODUCT_STATE_ON" every 10 seconds in the Application log.


Besides that, the machine runs fine, but the unnecessary logging is annoying.


Doing research, it appears that Palo Alto Networks probably hasn't updated the agent to properly integrate with the newer versions of Windows 10's Security Center.  I hope this is resolved ASAP.



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