Carbon black incomplete definition data

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Carbon black incomplete definition data

L0 Member

When matching HIP objects for definitions updated within 30 days a majority of my users failed. I noticed carbon black does not show the data I need under definition version or data. Has anyone else seen this?

SammiSolmonson_0-1612807551894.png

 

5 REPLIES 5

L4 Transporter

What GP App Version are your users using?

Did anyone figure out how to check for carbon black definition using hip object?

I updated the GP client from a 5.0.0 version to 5.2.3 and it fixed the issue for me.

L1 Bithead

Thanks. i had version 5.2.6 and their TAC saw my oswalt (palo program)  wasn't pulling in the CB info anymore. they say 5.2.7 which is coming soon, will have the patch to fix that... i hope.

L1 Bithead

patch 5.2.7 didn't work. it sees the CB definition and fills it 01/01/1970, if you look at host profile in settings of the GPA, open CB and see antimalware definition. Developers are taking another look

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