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01-03-2022 06:47 AM
Hi !
I am trying to connect to GlobalProtect via Mac - on Windows (same user) everything works fine.
Pressing the Connect button on Mac shows the Azure Login + 2MFA appears as expected but as soon as I enter the Code
a blank screen appears and Logs are showing the following:
"gp_version":"5.2.9-35","error_stage":"Portal pre-login","error":"Could not connect to the authentication server."
I am trying those connections with Mac and Windows using the same ISP.
Monitor Logs just gives me: Success, Before-Login, Portal-Prelogin.
I'd appreciate any help !!
thx
Hans
01-09-2022 11:05 PM
in case anybody else is facing the same issue: Certificate validity period.
GPA Logs just displayed: SSL Error - nothing else.
https://support.apple.com/en-us/HT210176
04-11-2022 08:28 AM
@schimehahow did you resolve the issue, new certificate? I ask because I believe im running into the same issue using a certificate generated from our palo and our mac clients won't trust the certificate.
04-11-2022 10:06 PM
yes, I had to issue a new certificate which complies to those Apple requirements.
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