GlobalProtect disable with Ticket - Couple of questions

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L1 Bithead

GlobalProtect disable with Ticket - Couple of questions

I'm playing with disable-with-ticket feature, I've got a couple of questions:

 

1) Does anybody know what this "Info" button is? (see attached screenshot), its clickable on a Mac, which suggests it has some purpose, as I'd be incredibly interesting in know if we can get this to open a browser window!

 

2) Is there any way of making the Request Number more static, i.e. so it changes every few minutes, rather than each time the use clicks "Disable"... The reason is, if user send the Request Number, then closes the window, the code constantly changes. 

 

Thanks

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L1 Bithead

Not sure why, but the screenshot I'd included was not showing:

 

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