07-01-2020 10:53 AM
We have a pair of PA-850 firewalls, and we are running into an error when pushing configuration from Panorama that contains 7 GP gateways (6 external and 1 internal), and 6 portals.
. global-protect -> global-protect-gateway -> GlobalProtect AlwaysOn constraints failed : Maximum number of GlobalProtect gateway configuration exceeded
The only related documentation I can find is https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClidCAC, which states that the number of "external" gateways for a PA-850 is limited to 12. We have spoken with support, and they insist that the limit is gateway + portal, even though I can continue to add ports and push the config to our PA-850 with no issues, and that it is in direct contradiction with what the published documentation states. I have also tested by deleting 2 portals (4 remaining) and still cannot add a 6th external gateway, with 1 internal gateway.
We are getting no help from support, and getting frustrated with the lack of a path to resolution. I can accept it if the gateway limit is indeed 6 (or combined limit of 12 for gateway + portal), as long as it is states clearly as such in any published documentation.
Anyone else ran into a similar situation?
07-01-2020 04:00 PM
Hello Peter ,
Hope you are doing good.
I just wanted to update you that I am checking internally regard this issue and I am trying to replicate this problem in my lab device.
I’ll update you as soon as I have further information.
07-06-2020 10:04 AM
Thank you for looking into this for me.
07-20-2021 12:15 PM
Did you ever get an answer? I have a case opened today for adding a 7/8th gateway to an 850 running 9.0.12 with the same error message failing.
07-20-2021 12:28 PM
I'll update you on my case status when I get one. As of right now, it noted it *should* be fixed in 9.1.11
Fix in 9.1.11 ETA 8/5/21
07-27-2021 05:56 AM
Just an update - asked TAC to confirm bugID was correct.
Engineering did duplicate it to previously found PAN-112175.
Fix in 9.1.11 ETA 8/5/21
No plans to backport to 9.0.x yet.
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