gp Always disconnect

[Juns_Net]

I've been using GP recently and it keeps disconnecting and reconnecting.

I'm sure my network is working properly.

I checked the pas log:

(P1336-T19828)Debug(2485): 01/22/26 21:59:49:665 Received a tunnel packet with fragment 0x8D
(P1336-T4260)Debug(1047): 01/22/26 21:59:50:828 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:51:840 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:52:843 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:53:851 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:54:859 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:55:868 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:56:881 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:57:891 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:58:902 select() timeouts, retry
(P1336-T4260)Debug(1047): 01/22/26 21:59:59:917 select() timeouts, retry
(P1336-T4260)Error(1051): 01/22/26 22:00:00:929 Too many retries for ssl send
(P1336-T4260)Error(2138): 01/22/26 22:00:00:929 Send(1171) to socket failed
(P1336-T4260)Error(1058): 01/22/26 22:00:00:929 ProcPackets, ProcDriverData() failed
(P1336-T4260)Info (1080): 01/22/26 22:00:00:929 ProcDrv thread dies
(P1336-T19828)Info ( 580): 01/22/26 22:00:00:929 ProcMon: receive ProcDrv quit event
(P1336-T19828)Debug( 671): 01/22/26 22:00:00:929 Tunnel downtime is 11125 miliseconds

[JayGolf]

Hi @Juns_Net ,

Which GP client version are you currently running and are you on Windows/Mac?

[Juns_Net]

hello,JayGolf, 

I'm using Windows version 6.3.3. 

Do you have other client versions? I'd be happy to test with other versions.

Think you.

[B.Spain468867]

Did you find a solution for this?  We are having the same issue.  We've tried dropping the MTU and disabling IPv6 on the Virtual network device, but aren't having much luck.

[Juns_Net]

The problem remains unresolved. We suspect the firewall is disconnecting the VPN. However, we cannot access the server-side logs, which is causing further complications.

Could you obtain your server-side logs, and also the firewall logs?