Mac Outlook stops send/receive mail on VPN

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Mac Outlook stops send/receive mail on VPN

L2 Linker

Some of my teammates have been experiencing issues with the Outlook client on Mac this week and last. It just stops updating with new emails throughout the day.  Disconnecting from GlobalProtect VPN or restarting Outlook seems to fix it for a while.  Some users are using Monterey 12.6. Also seems reverting to Legacy Outlook resolves the issue entirely, or using a web browser for Outlook has no issues.  GlobalProtect client is 5.2.12. 

0 REPLIES 0
  • 923 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!