"Issued terminate to UI but still running."

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"Issued terminate to UI but still running."

L0 Member

Anyone know what could be going on here:

 

> /opt/paloaltonetworks/globalprotect/globalprotect launch-ui --recover

Quit the application by signal(15).

Issued terminate to UI but still running.
Either try terminating UI again or continue to launch.

Do you want to continue(y/n)?

Using --recover because without it, the launch-ui command returns nothing on stdout and presents no GUI or notification icon.

 

On that "Issued terminate to UI but still running": I've noticed that before that hitting Ctrl-C or Ctrl-\ prompts the application to print "Quit the application by signal(3)" (or "signal(2)") but not actually quit. It's only possible to "kill -9" it.

 

How best to just restart everything to do with GlobalProtect? Tried "systemctl restart gpd" and then "/opt/paloaltonetworks/globalprotect/globalprotect launch-ui" but making no progress. "journalctl -u gpd" shows nothing beyond "Started GlobalProtect VPN client daemon."

 

Also "systemctl stop gpd" yields this in this in its logs:

Oct 25 14:18:00 hostname systemd[1]: Stopping GlobalProtect VPN client daemon...
Oct 25 14:18:11 hostname systemd[1]: gpd.service: Main process exited, code=dumped, status=11/SEGV
Oct 25 14:18:11 hostname systemd[1]: gpd.service: Failed with result 'core-dump'.
Oct 25 14:18:11 hostname systemd[1]: Stopped GlobalProtect VPN client daemon.

 

1 REPLY 1

Community Team Member

Hi @flemingr ,

 

Can you try uninstalling GP from your box and reinstalling it? 

 

 

LIVEcommunity team member
Stay Secure,
Jay
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