01-27-2021 11:48 PM
After upgraded the Global protect from 4.1.9 to 5.1.8. Few of the Gp clients not connected. If I repair the Global protect its working fine.
So checked the PANGP event logs and found the below error
Tunnel is down due to disconnection.
01/28/2021 11:21:33.772 [Error]: Failed to get default route entry
01/28/2021 11:21:33.772 [Info ]: Tunnel is down due to disconnection.
01/28/2021 11:21:34.354 [Error]: The virtual adapter was not set up correctly due to a delay. GlobalProtect will try again soon. If the issue persists, please restart your system.
Please help us to fix the issue. Why its showing error after upgrade the GP to 5.1.8 version
07-22-2021 04:43 AM
Dear PAN Engineers, Customers, seeking for help on error:
"The virtual adapter was not set up correctly due to a delay. GlobalProtect will try again soon"
We have encountered random computers who have suddenly stopped connecting to global protect.
Reinstalling Global Protect doesn't fix the issue, none of the steps discussed here fix it.
The discovery was made that Windows 10 21H1 update affects WMI
The best diagnostics you can do is enter into start-->run-->msinfo32 or msinfo32 into cmd prompt.
If you see errors that WMI was moved or inaccessible you can try Microsoft Article:
What fixed my issue was
msinfo32 functionality restored ( I can see data )
Global Protect connects without an issue.
Please note, WMI service was always running.
03-15-2021 11:54 PM
03-22-2021 05:01 AM
What was the solution?
03-28-2021 04:43 PM
Had this problem also. Uninstall/reinstall fixed it for a few weeks, but I just had one laptop have the same issue again. Machine is W10 20H2 client is 5.2.4-21
03-31-2021 08:07 AM
Does anybody knows what to do with that?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!